Contact Us

Existing Pet Insurance Customers:

To change, renew or discuss an existing policy, please call on the number below.

Call: 01227 284 955 or 01227 284 977

Pet Insurance Claims:

Call: 01227 284 955

Geoffrey pet insurance contact centre lines are open from:

  • Monday to Friday - 8am to 8pm
  • Saturdays - 9am to 2pm
  • Sundays - Closed

Download a claim form here.


Send your claim form to:

Geoffrey Pet Insurance
2nd Floor
5000 Lakeside
North Harbour
Western Rd


Bereavement Counselling

An understanding, confidential and professional service enabling you to talk for as long as you need about the death or illness of your pet. Help and advice about bereavement is available 24 hours a day, 365 days a year.

Call: 0333 003 2258

Pet Legal

Lawyers are available to provide advice and explain legal issues in plain English and in a friendly and helpful way - available 24 hours a day, 365 days a year.

Call: 0333 003 2258

Find a Vet

Geoffrey Pet will help you find a vet practise in your area.

Call: 0330 102 5742

Pet Minders

This enables you to locate a registered pet minder (on a national basis) for either a few minutes or indeed weeks, in order to look after your pet while you are away.

Call: 0330 102 5743