About us

Geoffrey Insurance Services

Geoffrey Insurance Services (formerly Chaucer Direct) is an online motor insurance company based in the UK. Set up in 2008, it is a division of Zenith Marque Insurance Services (formerly Chaucer Insurance Services Limited) who have been providing motor insurance since 1965.

At Geoffrey Insurance Services, we strive to do things differently and unlike other insurers, who offer lower premiums to attract new customers and bump up prices at renewal, we guarantee to give our renewing customers the best deal possible. You won’t need to haggle because we promise to give our loyal customers the lowest possible premium, added benefits and the best service, saving them time and money.

In July 2015, Geoffrey Insurance Services became part of the Markerstudy Group of Companies. Markerstudy is an innovative and entrepreneurial company specialising in motor insurance services and associated claims handling. It is a rapidly expanding privately owned business, established in 2001, headquartered in Bessels Green, Kent and employing around 4,500 staff in locations throughout the UK. We’re proud to have been named in The Sunday Times 100 Best Companies to Work For, for four consecutive years and are committed to an ethos of ‘putting the fun into insurance’ for the good of our customers, employees and the community.

What makes Geoffrey different?:

  • Award winning customer service from our UK based contact centre in Whitstable, Kent
  • 5 star Defaqto rated cover
  • Up to £100,000 legal protection at no extra cost to you
  • A guarantee that one person will handle your claim, from initial call right through to resolution
  • CII qualified professional contact centre staff