Anti-Fraud Policy

What is fraud?

Whilst there is no legal definition of fraud, for the purposes of our fraud policy, it is defined as follows: "Any attempt to gain funds, an advantage, information or other assets by deception, illegal or dishonest means, whether acting alone or in collusion with other parties and any deliberate false entry or omission of material facts in order to misrepresent the true position".

When a small minority of people make false insurance claims it can drive up the cost of insurance policies. We have a specialised detection process to prevent fraud; we will share data with insurers, financial services providers, fraud prevention agencies, the police and other law enforcement bodies.

Geoffrey Insurance Services is committed to preventing, detecting and taking action against those that perpetrate insurance fraud.

If you or anyone you know has information on suspected insurance fraud this can be reported confidentially in a number of ways

How to report suspected fraud

Phone: 01227 284874
(Mon to Fri — 9am to 5pm. Out of hours answer phone)


Anti Fraud Officer,
Geoffrey Insurance Services,
Prospect House,
Thanet Way,

Any insurance fraud can be reported to the Insurance Fraud Bureau (IFB) Cheatline on: 0800 422 0421.

Alternatively Crimestoppers can be contacted on: 0800 555 111.

Please provide as much information as possible, though, we will require at least one method of identification of any suspect (name, address, policy number, car registration number etc).

Geoffrey Insurance Services contact details can be found Here