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Volunteer Driving

Q: I would like to use my insured car to transport goods within UK to aid the humanitarian crisis in Ukraine. Do I need to make changes to my policy?

No, you do not need to inform us and will continue to be covered.

Q: I would like to use my insured car within the European Economic Area to aid the humanitarian crisis in Ukraine. Do I need to contact my insurer and make changes to my policy?

No, our motor insurance policy will provide, at minimum, third party liability coverage for the duration of the insurance policy. However, we encourage you to check your policy documents carefully for limits of coverage and policy exclusions. In addition, we encourage you to familiarise yourself with regulations around the cross-border transport of goods and abide by any travel advice issued by the Foreign, Commonwealth & Development Office.

Q: I would like to use my insured van within the European Economic Area to aid the humanitarian crisis in Ukraine. Do I need to contact my insurer and make changes to my policy?

No, until 11th June 2022 our commercial van customers with UK comprehensive insurance will also have comprehensive cover for any cross-border journeys taken to provide humanitarian aid within the Green Card Free Circulation Area (GCFCA) countries. Therefore, you do not need to contact us unless you require additional cover or plan to leave GCFCA countries.

The Green Card Free Circulation Area (GCFCA) comprises of all 30 European Economic Area (EEA) countries as well as UK, Andorra, Bosnia & Herzegovina, Montenegro, Serbia and Switzerland

Q: Am I allowed to drive in Ukraine when providing aid for the humanitarian crisis?

No, cover does not include driving in the Ukraine. You should also be aware that damage or injury caused by war, conflicts or similar events is common exclusion in motor insurance policies.