Claims

Making a claim

We make sure your claim is handled as efficiently as possible to help you get back on the road. It is important that you call us as soon after an incident as possible and within 24 hours.

If you have an incident and your policy reference number starts with DRCAR, DRCMV or 93XXXXXXX.XX:

Contact our friendly UK-based claims team who are on-hand 24 hours a day, 365 days a year to offer assistance. Please call:

• 01227 284090 For claims occurring inside the UK
• 00 44 1252 820161 For claims occurring outside the UK

Alternatively you can email us at contact@geoffreyinsurance.com

If you have an incident and your policy reference number starts with 13XXXXXXX.XX:

Contact our friendly UK-based claims team are on-hand 24 hours a day, 365 days a year to offer assistance. Please call:

• 0808 196 1549 For claims occurring inside the UK
• 00 44 808 196 1549 For claims occurring outside the UK

Windscreen & Glass Repairs

For policy numbers starting with DRCAR, DRCMV or 93XXXXXXX.XX:

If you need to claim for the damage to your vehicle's windscreen or body glass, please click here to book repairs online with our preferred authorised specialist, Auto Windscreens.

If you need to speak to us regarding a glass claim, then please call us on 01227 284 037. Alternatively, you can contact National Windscreens on 0800 622 122.

For policy numbers starting with 13XXXXXXX.XX:

If you need to speak to us regarding a glass claim, then please call us on 0808 196 1547. Please note we currently do not offer an online service for booking repairs.